SHIPPING AND RETURNS
SHIPPING & RETURNS
A flat rate postage fee of $9.95 will be charged for all orders within Australia, all orders $120+ will receive free shipping! Sorry we do not ship international at this stage. Local pick up is available in Ballarat . The Pick up destination is The Healthy hub cafe, 100 Bridge Mall Ballarat.
Returns happen- we make them easy! Here at Mr Kipp your happiness is important to us – after all, our customers are part of the tribe! But we know that sometimes shopping for items online can be a little tricky.
We want you to love your purchase from Mr Kipp and little Jimmy, So if you don’t love it, you can return it for a refund or exchange of the purchase price (minus postage) via your original method of payment. Please contact us within 14 days of the product being received via the contact form or email email@example.com. The item must be returned to us in brand new condition, with the packaging and item being exactly as it was when you received it.
Please note there is no refund or exchange for toy hire items.